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‎01-30-2023 03:53 PM

HP Recommended

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2023 04:40 PM

HP Recommended

Hi:

 

It appears that you need a #2 Philips head screwdriver to remove the screw, but the head seems a little stripped which is why you may be having difficulty.

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2 REPLIES 2

‎01-30-2023 04:26 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
Was this reply helpful? Yes No

‎01-30-2023 04:40 PM

HP Recommended

Hi:

 

It appears that you need a #2 Philips head screwdriver to remove the screw, but the head seems a little stripped which is why you may be having difficulty.

Was this reply helpful? Yes No
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