-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
01-08-2022 12:01 PM
Hello, I bought not long ago the RAM patriot viper steel connected to the motherboard in dual-channel mode, the RAM started at the lowest frequencies of 2133mhz, I certainly knew that HP does not have an XMP profile, but this frequency is even lower than the one that came with the 2400 MHz PC when I I'm trying to reach this frequency through intel xtu my pc beeps and does not start, let alone 2666 although this frequency is supported by my processor what to do, because the memory has already been bought and there is no desire to make a return
01-08-2022 12:51 PM
Dear @user488428
can you please indicate the complete PC model ?
Normally it is very difficult to get 2133 memory and HP then installs 2400 or higher as it is the memory BUS that indicates which frequency is supported.
if you give me the data of your model I can verify this
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
01-08-2022 01:18 PM
Hello
[start]
This is an automatic response
@user488428
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
01-08-2022 02:36 PM
ok, use frequency 2400. Now what is the part number of the memory you purchased to verify the profiles.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
01-08-2022 05:50 PM - edited 01-08-2022 05:58 PM
but that memory has a voltage of 1.45 volt, and you have and DDR4-2400 1.2 volt or you have only patriot viper steel 16gb 4000mhz install.
but I am more interested in the number that is on the memory module to see exactly which model you purchased.
you can see Crucial recommendation
https://uk.crucial.com/compatible-upgrade-for/hp---compaq/omen-880-113ur
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.