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HP Recommended
HP ENVY Phoenix Desktop - 850-150qe CTO
Microsoft Windows 10 (64-bit)

my pc is very slow and i want to fix it without paying $300 for some guy to tell me to press 3 buttons and boom its fixed.

i only have brave, spotify, and roblox open. my roblox is at 30 fps and normally i get 60. (thats all my current monitor can handle) i just want to play roblox, listen to music and relax but my crappy pc cant handle a simple game. (its at the lowest graphic settings btw)

1 REPLY 1
HP Recommended

Hi @imahitmymonitor,


Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing slow performance issues with your HP ENVY Phoenix Desktop - 850-150qe CTO.

 

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this Weblink
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this Weblink.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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