sometimes I cant wake my victus 15 from sleep by pressing the keyboard keys or mouse buttons.

[Himansh_7]

I have tried switching on the allow this device to wake from sleep in device manager for my keyboard but turns it off on its own as soon as i close the window. please help me out . all drivers and windows latest version is installed but still it shows the errror . my laptop sometimes does not respond to keys i press when it is in sleep and the power button keeps blinking all time .

[Raj2111]

Hi @Himansh_7 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

First i would suggest you to update the chipset by going to this link, Click 

Additionaly you may try these steps:

Check Power Management Settings:

• Open Device Manager and locate your keyboard.
• Right-click on the keyboard and select "Properties."
• Go to the "Power Management" tab and make sure "Allow this device to wake the computer" is checked. If it unchecks itself, there might be a conflict with the power settings.

Adjust Sleep Settings:

• Go to Settings > System > Power & battery.
• Click on "Additional power settings" under "Related settings."
• Choose your current power plan and click on "Change plan settings."
• Click on "Change advanced power settings."
• Look for "Sleep" settings and adjust them, ensuring that the laptop is set to allow wake timers.

Run the Power Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Find and run the "Power" troubleshooter to identify and fix any issues.

Update Keyboard Drivers:

• In Device Manager, right-click your keyboard and choose "Update driver."
• Select "Search automatically for updated driver software" to ensure you have the latest drivers.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support