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‎09-04-2023 02:18 PM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)
Operating System: Microsoft Windows 11

it happened with my old headphones in the first time so i didnt think much of it since i used them for at least 4 years and they were quite cheap. now i have a new pair and the audio just comes out the norma, l speaker and i dont think that it's the jacks that's damaged since my laptop is about 3 months old and i have no clue how to fix it

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1 REPLY 1

‎09-07-2023 12:22 AM

HP Recommended

Hi @visciousvictus,

 

Welcome to the HP Support Community. 

 

I'd like help!

 

Kindly help us if the issue is with an audio jack or the main speaker.

 

Meanwhile, Try Updating BIOS the audio driver which is the latest, and see if that works. Click here

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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