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HP Pavilion Gaming - TG01-0023w

hello, i play call of duty and just got an update on my game. it now says the tpm 2.0 needs to be enabled. i checked my system and found that it is enabled. i did some research and found the tpm firmware needs to be updated. is there an update available? and how do i install it? is this the same as updating the Bios? thank you for any help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @TacoEater1 

 

Welcome to the HP Forum. 

 

Yes, your PC will need a brand new and current  BIOS update to fix the outdated TPM firmware.

 

Current BIOS updates for your PC can be reviewed at this HP Site. The latest BIOS updates offered by HP date back to 2023.

 

Unfortunately, there are three different MBs used by HP in your product number.

 

MB SSID 8643

MB SSID 8653

MB SSID 8757

 

You will have to check Windows: Microsoft System information or HP System Information to get the correct MB SSID. The MB SSID is a four character string.

 

You will have to wait until HP releases a new BIOS update for your specific MB SSID.

 

W10 BIOS update will work with W11.

 

Regards

View solution in original post

3 REPLIES 3
HP Recommended

Greetings @TacoEater1 

 

Welcome to the HP Forum. 

 

Yes, your PC will need a brand new and current  BIOS update to fix the outdated TPM firmware.

 

Current BIOS updates for your PC can be reviewed at this HP Site. The latest BIOS updates offered by HP date back to 2023.

 

Unfortunately, there are three different MBs used by HP in your product number.

 

MB SSID 8643

MB SSID 8653

MB SSID 8757

 

You will have to check Windows: Microsoft System information or HP System Information to get the correct MB SSID. The MB SSID is a four character string.

 

You will have to wait until HP releases a new BIOS update for your specific MB SSID.

 

W10 BIOS update will work with W11.

 

Regards

HP Recommended

So Will HP address this? Every other motherboard on the market has come up with a firmware update to fix this.

HP Recommended

Greetings @asharm 

 

I'm sure HP will fix the problem.

 

I can't say when. I don't work for HP.

 

Regards

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