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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Hello, so my touchpad suddenly not working after update OS, I have experienced this before, and managed to fix it, but now it has appeared again and I have tried the steps I did before, but the results are zero, I need help.
im try the method using HP diagnose UEFI the touchpad is perfectly working, but on startup window didn't work
- information 12C HID Device
1 ACCEPTED SOLUTION
Accepted Solutions
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HP Recommended
In the 'details' tab, copy the hardware ID marked with an asterisk in the Microsoft Update Catalog (like this example).
After downloading the driver from the Microsoft Update Catalog, extract the .cab file, then install it as usual via Device Manager.
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HP Recommended
In the 'details' tab, copy the hardware ID marked with an asterisk in the Microsoft Update Catalog (like this example).
After downloading the driver from the Microsoft Update Catalog, extract the .cab file, then install it as usual via Device Manager.
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HP Recommended
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