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‎07-11-2021 12:21 PM

HP Recommended
Product: HP OMEN 15-EN0013DX
Operating System: Microsoft Windows 10 (64-bit)

I attached this laptop to my DisplayLink USB-C Docking Station and it recognises all 3 external monitors but one does not display.  It is black and the blue indicator light is flashing.  I also use a surface on this for work without any issue.  Please help.

Category:
1 REPLY 1

‎07-14-2021 01:39 PM

HP Recommended

HI@Scott62556, Welcome to the HP Support Community!

 

As per the AMD Ryzen™ 7 4800H not sure, but as per the intel processer, 4(3+1)is the maximum with including laptop screen it can support.

 

Hences we don't find any document of AMD Ryzen™ 7 4800H details. We suspect even AMD Ryzen™ 7 4800H  supports only 4 monitors.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

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