-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Re: AC adapter for OMEN Laptop - 15-dh1059nr

Create an account on the HP Community to personalize your profile and ask a question
02-14-2022 07:35 AM
My AC Adapter caught on fire (literally, hell if I know how, it was plugged into a surge protector and all). Thnkfully laptop itself was unharmed.
Using the Serial Number on the AC brick itself, I found one on Amazon that said it was made by HP and matched the Serial number that said the AC adapter should be replaced by. When I got it, it charged the laptop, but when I turn the laptop on, it says that it cannot charge while the computer is running,. and that I should replace it with a genuine HP part (even though the brick says it is?) I have looked on the HP store online, but cannot find the AC Adaptor for the OMEN Laptop - 15-dh1059nr ... unless I am looking in the wrong place and someone can link me.... where else can I get the correct adaptor?
This is especially problematic, because the battery is getting old, and will not hold a charge for more than an hour at best (maybe 15 minutes for a good game).
So a new battery would be a good idea as well.
But first, I want to be sure I have the right AC Adaptor.
Can anyone help point me in the right direction? Thanks!
02-14-2022 08:50 AM
Hi:
Below is the link to the parts list for your notebook.
The power adapter and cord that goes from the wall socket to the adapter are sold separately.
L00818-850 | 200W ADAPTER PFC SMART SLIM |
What I recommend you do is to buy a genuine HP charger on eBay, new or used.
Normally the used ones come with the power cord.
I assume the power cord on the charger you recently purchased would probably be fine to use as well.