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02-14-2022 07:35 AM
My AC Adapter caught on fire (literally, hell if I know how, it was plugged into a surge protector and all). Thnkfully laptop itself was unharmed.
Using the Serial Number on the AC brick itself, I found one on Amazon that said it was made by HP and matched the Serial number that said the AC adapter should be replaced by. When I got it, it charged the laptop, but when I turn the laptop on, it says that it cannot charge while the computer is running,. and that I should replace it with a genuine HP part (even though the brick says it is?) I have looked on the HP store online, but cannot find the AC Adaptor for the OMEN Laptop - 15-dh1059nr ... unless I am looking in the wrong place and someone can link me.... where else can I get the correct adaptor?
This is especially problematic, because the battery is getting old, and will not hold a charge for more than an hour at best (maybe 15 minutes for a good game).
So a new battery would be a good idea as well.
But first, I want to be sure I have the right AC Adaptor.
Can anyone help point me in the right direction? Thanks!
02-14-2022 08:50 AM
Below is the link to the parts list for your notebook.
The power adapter and cord that goes from the wall socket to the adapter are sold separately.
200W ADAPTER PFC SMART SLIM
What I recommend you do is to buy a genuine HP charger on eBay, new or used.
Normally the used ones come with the power cord.
I assume the power cord on the charger you recently purchased would probably be fine to use as well.
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