• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-28-2023 12:21 AM - edited ‎07-28-2023 01:57 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Operating System: Microsoft Windows 11

Hello, 

I have a Hp laptop with following specifications- 

 

Name- HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000

Ram- 8gb (Hynix ddr4 3200mhz) 

cpu- AMD Ryzen 5 5600H

Gpu- NVIDIA GeForce GTX 1650 (Laptop)

Display- 15.6”, Full HD (1920 x 1080), 144 Hz, IPS

Screenshot 2023-07-28 115244.png

 

 

So, My question is that in taskmanager under the memory tab it shows that - Slots used: 1 of 2

So, Can i upgrade the ram and if i can than can i use 16gb memory stick for the other slot.

And also i used cpu-z program to see the information about my am and it also shows that second slot is empty.

thank you for help  

1 REPLY 1

‎07-28-2023 07:21 AM

HP Recommended

Hi:

 

Yes, you can install a 16 GB DDR4-3200 memory chip in the empty slot and have 24 GB of memory.

 

This should be a compatible 16 GB memory chip for your notebook:

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

 

You can buy this chip on Amazon:

 

Crucial RAM 16GB DDR4 3200 MHz CL22 Laptop Memory CT16G4SFRA32A : Amazon.in: Computers & Accessories

 

Consult the service manual on your notebook's support page for the memory removal and replacement procedure.

 

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV) Manuals | HP® Customer Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.