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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Example: hp pavilion gaming 15 ec0xxx
Microsoft Windows 10 (64-bit)

My hp pavilion gaming 15 ec0xxx have 8gb ram but only 5.88gb ram is usable  tell me how to fix it

3 REPLIES 3
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Hi:

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Ryzen 3xxx processors

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

Your only option if you need additional memory, would be to add another 8 GB memory chip and have 13.xx GB available.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

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Can i off integrated gpu and use it ram taken by

HP Recommended

There is nothing you can do to change the existing memory configuration.

 

If you need more memory, you will have to install another 8 GB memory chip.

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