-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Acessing Pavillion 15-cx0xxx Components

Create an account on the HP Community to personalize your profile and ask a question
01-13-2019 07:33 PM
I am attempting to upgrade my RAM from 8gb to 16gb, but when I was looking at the owner's manual (Page 44) the directions said to remove 6 screws from the top half of the bottom cover, but my computer only has 4 screws and only 4 screw holes. The diagram has the 4 screws my computer has (the 4 in a line at the rear) but then it has an additional 2 on either side of the vent which my computer does not have. My computer has the acid-green accents and I am assuming the cover model is L20317-001.
Here is the manual I was using: http://h10032.www1.hp.com/ctg/Manual/c05985643
Should I be worried? Should I just try to remove the cover none the less? Is this a possible defect as there are not even any holes for screws?
01-15-2019 10:37 AM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I have gone through your Post and would like to help
The Service Manual is a general Service Guide for HP Pavilion Gaming Laptops. There might be slight difference based on the Models
If the Back cover is not loose then nothing to worry.
You can go ahead with the upgrade and remove the back cover
Hope this helps
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
12-25-2019 06:11 AM
Hello,
I was wondering if you could redirect me some compatible ram sticks (2x8gb)
for the HP Pavilion Gaming Laptop 15-cx0xxx.
Regards,
Acutulus Infacetum
Product number: 4ES24EA#ABH
Country: Netherlands
Payment method: iDEAL