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HP Recommended
Pavilion Gaming 15 2019 {dk0042tx}
Microsoft Windows 10 (64-bit)

Anyone use Pavilion Gaming 15 dk0042tx experience overheating while gamming or rendering? I've got realize in recent week my system overheating while gaming (NFS HEAT 1080)... it HIT 100'celcius (threshold /Tjunction} is it safe? anyone exxperience the same problem? huge thanks

Regards

3 REPLIES 3
HP Recommended

@AdyBayanihan

 

I reviewed your post and I understand that the laptop is overheating when you are gaming or rendering.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, the computer does go up to 90 -100 degrees when you put the laptop under full load or when gaming. Having said that, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106203.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105556.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105558.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Thanks for the response 

FYI I've already updated my BIOS early days... and updated my discrete graphic driver (GTX 1650) too 

but the intel graphic chipset, unfortunately, is not supported  on my system Screenshot (7241).jpg

HP Recommended

@AdyBayanihan

 

What is the version of Windows you are using?

 

Thanks!

 

 

The_Fossette
I am an HP Employee

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