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‎02-06-2019 12:33 PM

HP Recommended
Product: HP Omen 17 an009ur
Operating System: Microsoft Windows 10 (64-bit)

Hello, when i bought the laptop, i found out that there was BIOS password. I tried to use rebug, but 64-bit OS hasnt got one. What can i do with this? 

8 REPLIES 8

‎02-06-2019 12:45 PM

HP Recommended

Welcome to the HP Support Community @CatBehemoth 

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎02-07-2019 07:05 AM

HP Recommended

5CD7315SMJ it is

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‎02-07-2019 07:57 AM - edited ‎02-07-2019 07:58 AM

HP Recommended

@CatBehemoth 

 

That is an odd one???

 

Try this.

 

Reboot and enter   q e t x f 3 q n 4 w

 

REO

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‎02-07-2019 08:10 AM

HP Recommended

wrong password! can i reset CMOS memory in OS (64 bit), and how can i do it?

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‎02-07-2019 08:38 AM

HP Recommended

@CatBehemoth 

 

Your model like so many other newer laptops has no RTC/BIOS battery.

 

It relies on your main battery to save the settings in the BIOS.

 

Lets try this before opening the laptop to physically disconnect the main battery???

 

You can disconnect an embedded battery using Ship Mode

Before starting the removal/replacement process for any part in a commercial notebook with an embedded battery, ensure the battery is in Ship Mode i.e the battery is disconnected. To do this, follow these steps:

  1. The notebook must be OFF with the AC and DC power source connected to the system.
  2. Press "Win + Backspace + Power button" and hold them for 5 seconds (the unit will boot up temporarily).
  3. Verify that the system auto shuts down.
  4. Remove the AC power adaptor.
  5. Press the power button.
  6. Confirm that the unit does NOT boot up.

NOTE: Once in Ship Mode, the unit won't boot until the customer first connects the AC adapter to a working power outlet.

 

Let it sit for a few minutes before connecting the AC.

 

When you do connect the AC, if it worked it should ask for you to reset Date/Time???

 

REO

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‎02-07-2019 09:33 AM

HP Recommended

it's doesn't work, another ideas?

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‎02-07-2019 09:38 AM

HP Recommended

@CatBehemoth 

 

Then remove the Base Enclosure and disconnect the MAIN battery.

 

http://h20574.www2.hp.com/Media/2E6CF052-5701-4575-9FF4-CC91C0E455CB/mar_PCPFILES/SML/FruVideo/mar_f...

 

Click on Base Enclosure:

 

REO

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‎02-07-2019 10:57 AM

HP Recommended

well done! i install the sprekey recovery on usb driver and reset the BIOS

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