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HP Recommended
Hp pavillion gaming

computer restarts while working says rtwlane6.sys failed with blue screen 

to fix this i clean install windows and also reinstall all necessary drivers causing this issue 

2 REPLIES 2
HP Recommended

There's a problem with the Realtek Wi-Fi driver.

 

The only suggestion I can offer would be to update the driver to the latest version HP has for the Realtek Wi-Fi adapters:

 

Realtek RTL8xxx Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

 

 

HP Recommended

actually the problem is in the windows update whenever i install the new version driver this problem goes away but windows automatically installs this update (Realtek - Net - 10.50.511.2021) and this causes the rtwlane6.sys crash again 

I stopped this particular update Realtek - Net - 10.50.511.2021 and it works fine now can you tell me what update is this ?

 

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