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‎01-23-2021 01:11 AM

HP Recommended
Product: OMEN 15-ek0277ng

Hi, i have big problem, can't do anything now with my pc. I have started recovery, and after first step (Resesting and earsing my dates) windows wont start, geting BSOD, tried too instal Windows from USB , but USB dont show itself in Boot Menu. WHat should i do know? BTW usb boot is enable.

2 REPLIES 2

‎01-26-2021 10:07 AM

HP Recommended

@siuchol

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help.

I appreciate your efforts to try and resolve the issue. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎01-28-2021 04:06 AM

HP Recommended

Recovery disks will only help you if your hardware is working. You really need some way to boot the computer to fix it. If it BSOD'ed once using those recovery disks it probably will do it again.

 

 

 

 

 

My AARP Medicare

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