Create an account on the HP Community to personalize your profile and ask a question
11-24-2020 10:59 AM - edited 11-24-2020 11:03 AM
Operating System: Microsoft Windows 10 (64-bit)
Hi everyone I have this laptop for a few days and I am still testing it, I noticed that the backlit keyboard once turned on does not turn off by itself when the pc is inactive or it only turns off the screen and stays on so, there is a way to Do this? I checked in the bios but did not find an option concerning the keyboard.
11 REPLIES 11
12-03-2020 09:30 PM - last edited on 12-07-2020 04:17 AM by MatheusH
Did you attempt to shut off the keyboard back light manually? I believe that it’s FN+F10 to adjust brightness/turn it off. When using the laptops keyboard do you notice any issues with it?
12-05-2020 10:21 AM
What I mean is that the backlit keyboard of my notebook does not turn off by itself when it is turned on after a while I do not use the PC, yet from the official documentation of my notebook it says that it should turn off automatically after 30 seconds of inactivity, instead it remains always on and I can turn it on or off.
12-07-2020 12:56 PM
I have an HP Pavilion, and I use my backlit keyboard pretty much on a daily basis, and I have realized that the keyboard will stay on on my laptop when the laptop falls asleep, and also mine will turn itself off when i shut it down, but it doesn't really bother me to leave it on, because it does not consume a whole lot of power, and when I leave it plugged ion all night it will still have pretty much as much battery power as it did before, (It probably drained the battery by 1 or 2 percent) so your laptop should be fine if you leave it on, I have had my laptop for about 2 years now, I use the backlit keyboard all the time, I don't think it is anything to be worried about.
If it is a problem, you can always just leave it turned off, or you can turn it off after using it.
Hope this helped! 🙂
12-07-2020 01:14 PM
So there are no solutions at the moment, unless HP will make an update in the Omen Gaming Hub app to better manage the keyboard and its shutdown, that would be well welcome, otherwise it's okay so it's not a drama. Thanks everyone for the support! 🙂
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community