• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-26-2021 06:34 AM

HP Recommended
Product: Hp omen dc 1025-cl
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

I have realized that my battery capacity is less than normal. When I bought my laptop, my battery health was 68Kw, It is 58Kw now. Could I increase it again? What should I do?

 

Noureldeen Helaly

1 REPLY 1

‎04-26-2021 01:25 PM

HP Recommended
@NourHelaly wrote:

..... When I bought my laptop, my battery health was 68Kw, It is 58Kw now. Could I increase it again? What should I do?

 

Noureldeen Helaly

@NourHelaly 

 

Your machine can have 1 of the following batteries

 

  • 4 cell 70 Whr 4.55 Ahr LI SR04070XL-PL part # 917724-855
  • 3 cell 52 Whr 4.55 Ahr LI SR03052XL-PL part # L08855-855

From time to time, batteries will reduce their capacity and then die. To keep batteries in good health, please use the following Guide

       

         https://support.hp.com/au-en/document/c01297640


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.