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HP Recommended
OMEN by HP 15-ax250wm Laptop PC

I recently noticed that my laptop didn't charge after a night of being plugged in.  I did a Power Source Test and was given the Failure ID: GTXU31-8PUBJ9-MFPURF-C0C503.  My warranty has expired as it's a laptop from 2017.  Where can I find a replacement battery and how difficult is it to replace it myself?  

 

Thanks. 

1 REPLY 1
HP Recommended

@Kollect,

 

Welcome to our HP User Forum!

 

Your OMEN By HP 15-Ax250wm (2FY68UA), according to: http://h10032.www1.hp.com/ctg/Manual/c05357609.pdf, and: HP PartSurfer, requires this battery with HP p/n: 905277-855 "Assembly-battery 4C 63Wh 4.112A LI TE04XL".

 

The critical failure ID you provided does indeed show to replace your battery:

 

NonSequitur777_0-1678802316528.png

 

You should be able to purchase a quality TE04XL replacement battery either online or in a local computer store.  You'll have to "Google" around to find out what (online) store has an HP 905277-855 battery available.

 

NonSequitur777_0-1678801516350.png

 

Here is a YouTube instructional video how to replace the battery from an OMEN by HP 15-axxxx laptop: HP Omen 15-ax009na battery replacement - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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