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‎01-06-2021 08:23 AM

HP Recommended
Product: OMEN by HP - 17-an107na
Operating System: Microsoft Windows 10 (64-bit)

Hi, so I've recently started getting a screen on load up telling me that the storage capacity of the battery is too low and needs to be replaced, when I enter my serial number or any other valid number it doesn't recognise it in the store so I can't find how to get a new product, if anyone could help me with this it would be super helpful, I've had the laptop for just over 2 years so would be interested to know if anyone else has experienced the same as I honestly didn't expect any battery issues, especially so soon. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2021 01:24 PM

HP Recommended

@SeanOR 

 

Its specs

 

          https://support.hp.com/ie-en/document/c06076222

 

It has  NVIDIA® GeForce® GTX 1070 (8 GB GDDR5 dedicated) therefore it uses  8-cell, 86 Wh Li-ion part #  922977-855 which is N/A from HP part store

 

              https://partsurfer.hp.com/Search.aspx?searchText=922977-855

     nor  https://www.amazon.co.uk/HP-922977-855-original-Akku-connection/dp/B07GXR4ZJ7

 

Please try

          https://www.ebay.com.au/itm/new-Genuine-FM08-Battery-for-HP-Omen-17-an014ng-HSTNN-LB8B-922753-421-92...

 

Regards,

      

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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2 REPLIES 2

‎01-06-2021 01:24 PM

HP Recommended

@SeanOR 

 

Its specs

 

          https://support.hp.com/ie-en/document/c06076222

 

It has  NVIDIA® GeForce® GTX 1070 (8 GB GDDR5 dedicated) therefore it uses  8-cell, 86 Wh Li-ion part #  922977-855 which is N/A from HP part store

 

              https://partsurfer.hp.com/Search.aspx?searchText=922977-855

     nor  https://www.amazon.co.uk/HP-922977-855-original-Akku-connection/dp/B07GXR4ZJ7

 

Please try

          https://www.ebay.com.au/itm/new-Genuine-FM08-Battery-for-HP-Omen-17-an014ng-HSTNN-LB8B-922753-421-92...

 

Regards,

      

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No

‎01-06-2021 04:17 PM

HP Recommended

@Banhien Thank you for providing me with the battery, I'm located in the UK so the link you provided me isn't applicable but I've found these two links, Which do you think I would be safer purchasing from?

https://www.thelaptoppowersupplyshop.co.uk/hp-omen-17-an107na-8-cell-laptop-battery-271903?gclid=Cj0...

 

https://www.duracelldirect.co.uk/laptop-notebook/hp/oem-pno/fm08--vwtchh.html?utm_source=google&utm_...

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