cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
SeanOR
Level 1
6 4 0 0
Message 1 of 3
251
Flag Post

Solved!

Battery Replacement

HP Recommended
OMEN by HP - 17-an107na
Microsoft Windows 10 (64-bit)

Hi, so I've recently started getting a screen on load up telling me that the storage capacity of the battery is too low and needs to be replaced, when I enter my serial number or any other valid number it doesn't recognise it in the store so I can't find how to get a new product, if anyone could help me with this it would be super helpful, I've had the laptop for just over 2 years so would be interested to know if anyone else has experienced the same as I honestly didn't expect any battery issues, especially so soon. 

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
96,780 65,493 12,539 21,609
Message 2 of 3
Flag Post
HP Recommended

@SeanOR 

 

Its specs

 

          https://support.hp.com/ie-en/document/c06076222

 

It has  NVIDIA® GeForce® GTX 1070 (8 GB GDDR5 dedicated) therefore it uses  8-cell, 86 Wh Li-ion part #  922977-855 which is N/A from HP part store

 

              https://partsurfer.hp.com/Search.aspx?searchText=922977-855

     nor  https://www.amazon.co.uk/HP-922977-855-original-Akku-connection/dp/B07GXR4ZJ7

 

Please try

          https://www.ebay.com.au/itm/new-Genuine-FM08-Battery-for-HP-Omen-17-an014ng-HSTNN-LB8B-922753-421-92...

 

Regards,

      

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
banhien
Level 19
Level 19
96,780 65,493 12,539 21,609
Message 2 of 3
Flag Post
HP Recommended

@SeanOR 

 

Its specs

 

          https://support.hp.com/ie-en/document/c06076222

 

It has  NVIDIA® GeForce® GTX 1070 (8 GB GDDR5 dedicated) therefore it uses  8-cell, 86 Wh Li-ion part #  922977-855 which is N/A from HP part store

 

              https://partsurfer.hp.com/Search.aspx?searchText=922977-855

     nor  https://www.amazon.co.uk/HP-922977-855-original-Akku-connection/dp/B07GXR4ZJ7

 

Please try

          https://www.ebay.com.au/itm/new-Genuine-FM08-Battery-for-HP-Omen-17-an014ng-HSTNN-LB8B-922753-421-92...

 

Regards,

      

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
SeanOR
Author
Level 1
6 4 0 0
Message 3 of 3
Flag Post
HP Recommended

@Banhien Thank you for providing me with the battery, I'm located in the UK so the link you provided me isn't applicable but I've found these two links, Which do you think I would be safer purchasing from?

https://www.thelaptoppowersupplyshop.co.uk/hp-omen-17-an107na-8-cell-laptop-battery-271903?gclid=Cj0...

 

https://www.duracelldirect.co.uk/laptop-notebook/hp/oem-pno/fm08--vwtchh.html?utm_source=google&utm_...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation