Battery Stuck at 99%

[Ahmad_RS]

I just got my HP Pavilion Laptop 15-eh3xxx Yesterday and it was all fine but today I noticed how the battery percentage is stuck at a certain number and it doesn't change at all, Right now it's stuck at 99% even after 2 hours of usage. this issue could end up making the laptop suddenly shutdown without me noticing because of it being stuck. I already tried uninstalling the battery stuff in Device Manager but that didn't work.

[resistencia · Accepted solution]

Hi @Ahmad_RS 

check the model's support page for BIOS updates..

[Ahmad_RS]

Hello, @resistencia

It is related to the BIOS?

Could you direct me to the page? I'd appreciate if you could send a link.

[resistencia]

probably, you should always have the BIOS updated, or make a power reset

HP PCs - How to power reset your computer | HP® Support

[Ahmad_RS]

So I tried looking for a BIOS update but the issue is that it's labeled with ''(Intel Processors)''  

My Laptop has an AMD Processor

[resistencia]

I do not know where you enter, you did not put the complete series of your model for that reason I give you the generic link for that model and indicates BIOS Intel

HP Pavilion 15 Laptop PC 15-eh3000 Software and Driver Details

[resistencia]

and for AMD is ;

HP Pavilion 15 Laptop PC 15-eh3000 Software and Driver Details

[Ahmad_RS]

Yeah it's the same link, but as you can see it says Intel Processors

[Ahmad_RS]

oh I apologize I did not see the other one for AMD that you sent. Thank you.

[Ahmad_RS]

I just updated it and it finally showed (100%)  so I believe it has been fixed, Thank you so much.