Battery callibration

[laymeh]

Hello.

I had an old battery that needed changing. Bought new one through Amazon. Installed it as it needs to be. The battery discharges and charges properly. The only problem is that I can’t calibrate it at all. 

I’ve tried the HP PC Hardware Diagnostic through PC and UEFI. From PC just shows that battery should be calibrated. On the UEFI I put down the charger and let the computer discharge the battery over Calibration of battery. As it did, then I gave it 4-5 hours before I charged it again. Still not calibrated.

HP Support Assistant was showing battery Unknown before, but now it’s saying it works okay buy needs calibration.

The test from powercfg /batteryreport shows up okay,  the battery cycles are 3/300. 

Just I don’t know what to do now to calibrate the battery. Because I’d like to see how much battery I have left in minutes as well, since it shows up percentage only.

[Irfan_06]

Hi @laymeh,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Follow the below steps to perform the battery Test.

1) Hold the power button for at least five seconds to turn off the computer.

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f2 key.

3) On the main menu, click Component Tests.

4) On the Component Tests menu, click Power, Battery, and then click Run once. The battery Test begins.

If the battery test fail, there is an issue with the battery and needs to be replaced.

If the battery test pass, Kindly refer to the steps on this link and let me know if that resolves the issue.

Also, Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support