• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎08-24-2020 07:42 PM

HP Recommended
Product: Da
Operating System: Microsoft Windows 10 (64-bit)

Hi all...my lap less rhan one year old...is not charging upto 100 it is stuck at 99% and the charging does not stops and it never reach 100%...the charge indicator LeD was blinking...and charging was automatically connecting and disconnecting...but that issue is not seen after a restart.

And i noticed that the charger is not getting as warm it used to get before.(charger being used is the original one).

1 REPLY 1

‎08-27-2020 12:19 PM

HP Recommended

@Aswin_Mathew

 

I reviewed your post and I understand that the battery is not getting charged up to 100%.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact model of your computer?

 

Meanwhile, I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.