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‎02-07-2023 03:19 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Operating System: Microsoft Windows 11

HI Everyone,

It's been five months since I got my laptop. It has Windows 11 OS. Its battery used to provide a backup of 5 to 6 hours when used during normal tasks, like watching videos on youtube.

The laptop's battery now discharges very quickly for the same work.
About 30% of the battery gets drained in one hour. But if I restart it, it
works as before. Once a day, I must restart it so that it works better.

I've been struggling with this issue for the past two months. I tried troubleshooting and other things but found nothing.

 

Thanks

Pankaj

Category:
2 people had the same question
1 REPLY 1

‎02-14-2023 09:24 AM

HP Recommended

@Pankaj__02 

 

Welcome to the HP support community.

 

I understand that you are getting a battery drain issue on your notebook, I am glad to assist you.

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 

 

If the issue persists, Update the Bios, chipset, and drivers using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here
 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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