• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Microsoft Windows 11

The battery slowly drains while gaming under performance mode even though I'm plugged in. In a 2 hour session the battery drains about 40%. I noticed it while playing games and it started a couple of weeks ago. Even when unplugged form power the battery drains very fast. I bought it about 3 months ago .Is this normal behavior?

HP Victus 16-d0129tx. Intel i7 11th gen with Nvidia RTX 3060

15 REPLIES 15
HP Recommended

Hello @Seb_vince254 

Sorry to hear that you are having problems ... I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests but focus on <Power/Battery> component test

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
HP Recommended

20220829_023530.jpg

HP Recommended

I have done the tests but the issue is still there

HP Recommended

@Seb_vince254 wrote:

I have done the tests but the issue is still there


Hello @Seb_vince254 

it was a test not a fix.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2Please report your results

HP Recommended

OS Name - Microsoft windows 11 pro

Version - 10.0.22621 build 22621

System Model Vinctus by hp laptop - 16-d012xxx

System SKU ( equals HP product number (p/n) ) - 16-d0129tx

Processor -11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz, 2304 Mhz, 8 Core(s), 16 Logical Processor(s)

BIOS Version/Date - AMI F.20, 24-Aug-22

HP Recommended

I will add myself with the same problem, slightly different config (i5 11400H but same graphics card.

 

Everything good in the tests.Thing is it is draining around 10% in Balanced per hour but also Throttlestop is being used for the CPU. Otherwise i am afraid i would see almost the same draining of the battery as you. I am really curious to see if it is an issue or a "feature". 

HP Recommended

Hello @Seb_vince254 

 

Your product number (p/n) is 49W73PA

HP Recommended

Hello @Seb_vince254 

 

(1) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows

1.8.1.0 Rev.A339.2 MBMar 10, 2022Download

 

(2) Run <HP Diagnostics for Windows>

- Perform <all> tests

- Focus on Component tests <Power/Battery>

 

(3) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

HP Recommended

Screenshot (2).pngScreenshot (3).png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.