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Abhishek53 Student
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Battery draining too fast

HP Gaming Pavilion - 15-dk0045tx SKU 7LH00PA
Microsoft Windows 10 (64-bit)

I bought the 

HP Gaming Pavilion - 15-dk0045tx
SKU
 
Just 7 days ago. It takes 2 hours to fully charge but the battery lasts only 1or 2 hours on normal usage no gaming only word or net surfing please help

 

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HP Support Agent
HP Support Agent
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HP Recommended

Battery draining too fast

@Abhishek53
Thank you for posting on the HP Support Community.

 

I have a few troubleshooting steps we could try to fix the issue:  

Let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
Click here to know more about HP Notebook PCs - Battery Does Not Power Hold a Charge.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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