• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎06-18-2020 03:56 AM

HP Recommended
Product: HP Pavilion 15ec0027
Operating System: Microsoft Windows 10 (64-bit)

I BOUGHT A HP GAMING LAPTOP 15ec0027 LIKE 4 MONTHS BEFORE AND MY BATTERY BACKUP IS NOT HOLDING FOR NO MORE THAN 2 HOURS. I RAN THE HP BATTERY CHECK IT SHOWS ITS CHARGING CAPACITY IS AT 88% OF THE ORIGINAL .WHAT TO DO.??

1 REPLY 1

‎06-19-2020 12:00 AM

HP Recommended

nothing, i dont think you can do anything

 

but you still can ask for repair if you still have warranty probably

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.