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05-30-2019 06:05 PM - edited 05-30-2019 06:06 PM
@Subedidamodar If you haven't confirmed a battery malfunction using the test & calibration options offered by HP: Click here for details,
if you've done it and confirmed the failure, you may want to obtain the universal part number and order it via the HP Parts Store or use the same to get it from any local online store such as eBay, Amazon, etc...
To help you further I'd like to know if your device is under warranty? If not, please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
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Riddle_Decipher
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