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‎08-21-2022 02:43 PM

HP Recommended
Product: OMEN Laptop - 15-en0013dx
Operating System: Microsoft Windows 11

Basically my battery stopped charging and now I can only use my laptop plugged in, I'm pretty sure I have to buy a new battery but I'm gonna take it to an expert anyway, since I wanna buy an original one I'd like a referral PLS 

Category:
1 REPLY 1

‎08-21-2022 03:50 PM

HP Recommended

Hello @WS101202 

Sorry to hear that you are having problems ... I would like to help you.

 

Battery is out of stock at HP Partsurfer:

https://partsurfer.hp.com/partsurfer?searchtext=2V926UA

ub6424_0-1661118084855.png

 

You can buy this battery:

New Genuine SD06XL Battery for HP Omen 15-ek L84356-2C1 L84392-005 HSTNN-DB9U

 

How to replace:

Download -> Maintenance and Service Guide

Page 38 Chapter 6 Removal and replacement procedures for authorized service provider parts

 

ub6424_1-1661118531703.png

 

 

Good luck

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