Battery problem

[Ekansh4]

there seems a sudden discharge in battery when i shut down my laptop . when i shut down my laptop its battery discharges to 0 and when further when i have to open my laptop i have to plugin

[Deep_World]

Hi @Ekansh4,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• What is the exact model of your HP laptop?
• When did you first notice this sudden discharge issue?
• Does the battery drain only after a full shutdown, or does it also happen in Sleep/Hibernate modes?

In the meantime, here are a few troubleshooting steps you can try:

1. Check Power Settings: Go to Control Panel → Power Options and ensure the laptop is set to shut down completely, not hybrid sleep or fast startup.
2. Disable Fast Startup: In Control Panel → Power Options → Choose what the power buttons do, uncheck “Turn on fast startup.” This sometimes prevents proper shutdown and can cause battery drain.
3. BIOS Update: Visit HP’s official support website and check if a BIOS update is available for your model. Outdated firmware can sometimes cause power management issues.
4. Battery Health Test: Run the HP Hardware Diagnostics tool (press F2 during startup) to check the battery’s condition.
5. External Devices: Disconnect any USB devices or peripherals before shutting down, as they can draw power even when the laptop is off.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World