-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- Battery problems

Create an account on the HP Community to personalize your profile and ask a question
06-10-2020 03:34 PM
Hello,
I am an architecture student and I bought Hp omen gaming laptop since it's prepared to stand heavy duties and the large software's such as games but in our case it stands the huge design programs we download and maintain the rendering processes perfectly. But after 2 years My battery started draining too fast like barely hold on for 2 hours maybe??
It suddenly happened without reasons like ik we might be hard on our laptops bc of uni but it shouldn't turns less effective that fast I mean I shut it down and leave it to rest few hours but that battery couldn't help anymore..
Please would you guide me what am I supposed to do? and why it drains so fast? like idk what's wrong with that laptop.....
06-10-2020 04:36 PM
Normally after charging cycles for batteries after 700-1000 times can go down vary fast. Charging twice a day in 2 years = 2 x 365 x 2 = 1460 times that means batteries can only hold 50% or less their designed capacity.
Anyway please try
https://support.hp.com/us-en/document/c04700771
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
06-11-2020 05:42 AM
Sure got it!, but in case I need to replace my battery what do you advise me to do like what's the procedure to replace it with an original one that fits to make sure am not gonna be deceived by other ways or shops.