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bowenj10
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Battery swelling

HP Recommended
HP OMEN 15-dc0051nr
Microsoft Windows 10 (64-bit)

I saw another recent post about this issue. At some point within the last few days my laptop's battery also swelled up. The swelling was so severe that it actually broke free the bottom cover from the screw to make room for the battery. This is obviously a little safety issue.

 

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Dragon-Fur
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@bowenj10 

 

It's better now that the battery is removed - you are correct that a swollen battery can cause secondary damage to the case and / or other components inside the computer.

 

From HP

HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

A quick check shows this model was introduced May-July 2018

The standard warranty is long over.

If you have a Care Pack extended contract on the device, contact HP Support.

 

USA / Canada

   Contact Official HP® Support | HP® Customer Support

Submit information / case online

Sign in or continue as a guest

Reminder:  HP Phone numbers you find on the Internet have likely been hijacked.

 

================================================================

 

Repair options / Part Numbers / Procedures

Maintenance and Service Guide

 

From your description, you might need a new bottom case:

Page 34

 

Battery part number(s) and Replacement procedure:

Page 45

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

-----------------------------------------------------------------------------------

 

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Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find the part number at your favorite online store.

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

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Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OMEN 15-dc0051nr

 

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Dragon-Fur

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