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‎12-08-2015 11:47 PM - edited ‎12-08-2015 11:48 PM

HP Recommended
Product: HP Omen 15-5010
Operating System: Microsoft Windows 10 (64-bit)

After reinstalling HP audio-drivers I can`t open Beats Audio Control Panel. When I`m trying to open it Realtek panel just opens.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-10-2015 02:59 PM

HP Recommended

Hi @Mendreyk,

 

Welcome to the HP Forums!:smileyhappy:

 

 

It is a terrific place to find answers and tips!

 For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:

Learn How to Post and More.

 

I grasp that after upgrading to Windows 10  and reinstalling the HP audio drive you are unable to open the Beats  Audio Control Panel.  When you attempt to open it, the Realtek panel opens.

 

 

Would you try this step.

Uninstall the audio driver and then run the  HP Support Assistant . 

 

Please read this post  by @erico and let me know if it helped.  Not able to find Beats Audio after upgrading to Windows 10

 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!


To show appreciation for my efforts please click the   Thumbs Up icon   below.  

Best of Luck!

Sparkles1

View solution in original post

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2 REPLIES 2

‎12-10-2015 02:59 PM

HP Recommended

Hi @Mendreyk,

 

Welcome to the HP Forums!:smileyhappy:

 

 

It is a terrific place to find answers and tips!

 For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide:

Learn How to Post and More.

 

I grasp that after upgrading to Windows 10  and reinstalling the HP audio drive you are unable to open the Beats  Audio Control Panel.  When you attempt to open it, the Realtek panel opens.

 

 

Would you try this step.

Uninstall the audio driver and then run the  HP Support Assistant . 

 

Please read this post  by @erico and let me know if it helped.  Not able to find Beats Audio after upgrading to Windows 10

 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!


To show appreciation for my efforts please click the   Thumbs Up icon   below.  

Best of Luck!

Sparkles1

Was this reply helpful? Yes No

‎12-11-2015 01:24 PM - edited ‎12-11-2015 01:26 PM

HP Recommended

Thanks!:cathappy:

Erico's way was right.

Was this reply helpful? Yes No
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