Bend in HP omen 16

[Farizi]

 I came to know there is small bend at th area between the display hinge and keyboard are which can also seen in the when we see the laptop through side ways, i have noticed it when i try to open the lid 180 degree the lid was touching keyboard area. 

This issue have been found after 20 days of purchase. 

When i contacted the ho care they said that this is an misalignment issue and told to contact customer care. 

Will they repair the product under the warranty? 

[Sneha_01]

Hi @Farizi 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[Moodiiii]

Hey, Did you figure out what was causing it and did they give you a solution? I Have the same issue, Opened mine yesterday.