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Locked

‎01-07-2024 09:58 PM

HP Recommended
Product: HP Omen 15

I got an HP Omen laptop that is knew was bios locked. So I followed the steps for the HP spare key Recovery. I installed a bios onto the flash drive. Held the windows and B key and it installed the bios but then upon the next start up, it's still asking for the password. Why? And is there a way to recover or reset the password on these laptops without replacing the bios chip?

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1 REPLY 1

‎01-08-2024 08:51 AM

HP Recommended

Hey @BrownSugarBuild,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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