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‎07-26-2025 11:08 AM

HP Recommended

I send my hp laptop for a repair and when it comes back, it has a administrator password for entering bios. I don't know what to do

1 REPLY 1

‎07-29-2025 09:55 AM

HP Recommended

Hi @Behbid,

Welcome to the HP support community.

I understand you sent the pc for repair, but you are getting a BIOS Password screen and are not able to bypass. Please just leave it blank and enter if still not working. Please share the case number or Pc details in private so I can try to find more help.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

I'm an HP Employee.


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