Bios unable to update

[Rubez]

Hi, I'm unable to update my bios to F.18 Rev. (Intel i7 processor). I have downloaded the file from hp software and driver download site, not to mention the number of times I have tried to through the omen control center. Each time I get the same message when restarting BIOS image file can't be opened. I have disabled my anti-virus when attempting to update the BIOS but it just won't work.

Please Help

Rubez 

[asmita6658]

@Rubez

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are unable to update the BIOS. 

Appreciate you trying the steps. Don't worry, I'm here to help! 

Let's try these steps -

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

Step 2 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 3 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Download and install the BIOS from this link.

Hope this helps!

Let me know how that goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day ahead 🙂

[Rubez]

It, unfortunately, didn't work

[asmita6658]

@Rubez

Hi there, thanks for replying. 

Can you please send us a picture of the exact error message? 

Let me know.