Bios

[Raafat1994]

Hello
I have victus by HP Gaming laptop 15-fa0031dx
Core i5
DDR4
G12
GTX 1650 The device has a problem with the BIOS. A blue screen appears stating that there is a problem with the BIOS or that the BIOS is corrupted and needs to be updated. I downloaded a BIOS version from the HP website and tried to download it, but the computer is not responding with a black screen. The computer is more than four months old and does not work and no one can help me. please help me

[Gaya1239]

Hi @Raafat1994,

Welcome to the HP Support Community

I understand you are looking for an HP Gaming laptop 15-fa0031dx that supports BIOS recovery using a keyboard shortcut  Not to worry I will help you to get a resolution to resolve the issue

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2 BIOS 

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, Continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

Update the drivers

• click here and follow the troubleshooting steps  HP Notebook PCs - Recovering the BIOS (Basic Input Output System) (Scroll Down go to Manually recover the BIOS  you can see the key combinations )

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Raafat1994]

Hello my friend, I have taken all the required steps that you told me, but to no avail, still a black screen or a blue screen saying that there is a problem with the BIOS or the BIOS. Damaged if I can upload a picture of you to show you. There is a maintenance technician in my area, he told me that I want to update the BIOS from HP. Or if you could send a BIOS update to the same computer as me. The maintenance technician told me that we want another computer, the same as mine, and we pull the BIOS update and download it to my computer. Please help and share with me

[Gaya1239]

@Raafat1994,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!