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Hello,

My laptop Omen 16 screen is black when i start it. after few minutes, the fan is started but not the screen.

I tried with hdmi output on external display, but still nothing.

can you help please.

 

thanks

 

1 REPLY 1
HP Recommended

Hi @kariboo54,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP Omen 16 laptop shows a black screen on startup, and even an external monitor via HDMI shows nothing, though the fans start running. Let’s go through a few steps to check what could be causing this.

 

Power reset the laptop

Turn the laptop off completely and unplug it from the charger.

Press and hold the power button for 30–40 seconds to drain residual power.

Plug in the charger and try to power it on again.

Check with and without battery (if removable)

If your model has a removable battery, try booting with the battery removed and only the charger connected.

If it powers on this way, the battery may be causing the issue.

Test with external display again

Connect an external monitor via HDMI.

Press Windows + P repeatedly after powering on to cycle through display modes.

If still black, the issue is likely internal display or motherboard/graphics hardware, not just the screen.

Try safe boot / BIOS access

Immediately after powering on, repeatedly press Esc → F10 to enter BIOS.

If BIOS does not appear, it confirms the issue is hardware-level, likely motherboard, GPU, or display panel.

Disconnect all peripherals

Remove any USB drives, external devices, or SD cards.

Sometimes, startup conflicts with connected devices can prevent booting.

Check for signs of life

Listen for fans, drive noises, or LEDs flashing.

No LEDs, sounds, or display usually indicates a motherboard or GPU failure.

Avoid repeated power attempts if nothing shows

Continuous attempts without visible signs can stress the hardware further.

Let the laptop rest 5–10 minutes between attempts.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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