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TRAsq
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Blue Screen Errors

HP Recommended
HP Pavilion 17-CD0005NT
Microsoft Windows 10 (64-bit)

I met blue screen errors a lot of times. I formatted my laptop but these errors are leading. I tested RAM with memtest86+ but the problem wasn't found. I added https://yadi.sk/d/wtSRl8LfqTqBbA minidump folders. I hope you find a solution.

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@TRAsq,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting blue screen errors on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run a system test following the steps in the below article to make sure that there are no hardware issues.

 

https://support.hp.com/in-en/document/c03467259

 

If the test pass, then follow the steps in the below article.

 

https://support.hp.com/us-en/document/c04593971

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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TRAsq
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The notebook passed HP pc hardware diagnostic windows system fast test. Then I followed your second link "https://support.hp.com/us-en/document/c04593971" I did step 1,2 and 3 but when I did step 4, I met 3 new blue screens. I have added one of them to Yandisk. https://yadi.sk/d/wtSRl8LfqTqBbA.

When I write this answer, I met a new blue screen.  I don't know what I will do. Also, I couldn't do the system analysis with the HP support assistant. Is it a problem?  Ekran Görüntüsü (4).png  

20200321_113544.jpg20200321_112146.jpg20200321_112436.jpg20200321_112058.jpg

 

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