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‎03-09-2022 12:42 PM

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

Salut,

 

 

J'ai acheté un nouvel OMEN 15,6 pouces- 15-en1000(2L1F1AV) cet été, et depuis décembre dernier, j'ai des écrans bleus/redémarrages au moins 2 à 3 fois par semaine. Cela arrive lorsque je suis sur YouTube ou même quand aucune application n'est utilisée. Je ne sais pas si c'est important de le préciser mais j'ai téléchargé Vanguard sur mon ordinateur le logiciel de sécurité informatique de Riot Games. J'ai essayé de réinstaller Windows et fait des diagnostiques mais rien n'a changé. J'ai vu sur un site que c'était peut-être ma carte graphique qui devait être mise à jour, mais cela n'a pas fonctionné non plus.

 

 

Merci pour tout conseil !

Mag173_0-1646851928283.png

 

 

 

Category:
1 REPLY 1

‎03-09-2022 02:46 PM

HP Recommended

Hey @Mag173 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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