• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎09-03-2026 07:27 AM

HP Recommended

Hi Palli,

Messaging works now. I have sent you the information.

Greetings,

Arthur van Ooijen

 

Reply
Was this reply helpful? Yes No

‎09-03-2026 07:49 AM

HP Recommended

Hi @arthurvanooijen 

 

Thank you for responding.

 

I understand that you have already installed the latest driver. However, since the issue still persists, I would request you to perform a System Restore by following the steps provided in the link shared below. https://support.hp.com/us-en/document/ish_2026000-1498532-16 

 

Have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-07-2026 02:53 AM

HP Recommended

Hi Palli,

 

I did this and it worked! Thank you and have a very nice day!

 

Greetings,

Arthur

Reply
Was this reply helpful? Yes No

‎09-07-2026 03:08 AM

HP Recommended

Hi,

Unfortunately, the working bluetooth lasted only a day after doing the System Restore yesterday. Now it has stopped working again.

Greetings,

Arthur

Reply
Was this reply helpful? Yes No

‎09-09-2026 06:47 AM

HP Recommended

Hi @arthurvanooijen 

 

Thank you for responding.

 

I understand that the issue is still not resolved. However, I would request you to reinstall the driver once again and check whether any error message or error code is displayed. Please share the details of the error, if any, so we can assist you further.

 

Have a good day.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->