Boot Device Not Found/BIOS Recovery Files Not Found

[matherd10]

Hello,

Yesterday I was rendering some models on Autodesk Fusion 360, when my HP OMEN 15 suddenly froze then went to a blue screen. At first, I was getting the "BIOS Recovery Files Not Found" error, but now I keep getting the "Boot Device Not Found - Please install an operating system on your hard disk" (Boot Device 3F0) error. On top of these, when I run a hard drive extensive test, the Long DST comes up as "NOT AVAILABLE", which I'm told is because my hard drive needs replacing.

I feel as though I've tried everything. My BIOS version is at 2.2.0.0, and I can't find if there are any updates for my OMEN laptop. Please help in resolving this issue - and thank you in advance.

[ub6424]

Hello @matherd10 

Sorry to hear that you are having problems ... I would like to help you.

(1) Power off computer

(2) Disconnect charger

(3) Press and hold <power> button for 30 seconds

(4) Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

[matherd10]

Hello!

Thank you for the response. After trying the key combination method, I was told the BIOS recovery files could not be found. Because of this, I created a BIOS recovery USB and used that to update the BIOS. The BIOS is now updated, but I'm still getting the 3F0 error. I'm getting the hard drive looked at today, so hopefully that fixes the problem.

Thanks!

[ub6424]

Hello @matherd10 

Bios recovery is done, you're on the right way ...

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

[ub6424]

Please report back

Kind regards

[matherd10]

Hello!

I ended up just buying a new SSD, actually upgrading from 512G to a terabyte. This solved my issue, so my guess is that my hard drive was causing problems in the first place - most likely from either being full or just dying after two years of usage.

Either way, I've resolved the issue, so thank you for the feedback!

[ub6424]

Thank you for the feedback, you have done well.

Good luck