• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-11-2020 09:45 AM

HP Recommended
Product: Omen by up laptop 17-an0xx
Operating System: Microsoft Windows 10 (64-bit)

Yesterday i was making lunch for kids and i left my laptop on. I cam back and it was doing an automatic repair/diagnostic thing. Then it went straight to a screen that  says Boot device not found, please install an operating system on your hard disk, Hard disk- 3F0.

 

Its happened a couple times before and ive been able to just restart my computer but now the only other screen i can get to is the BIOS menu. Ive run the diagnostics and it says nothings wrong. Ive tried factory resetting it and there was an error and it couldnt be completed. Ive went through the list of stuff that hp gives on the link on the screen and one of the things i needed to do wasnt even listed in the options. I no longer have a warranty on this computer. I use my computer for school and i dont have the money to get a new one.

1 REPLY 1

‎10-11-2020 10:30 PM

HP Recommended

just try reseating ur memory modules and hdd 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.