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HP Recommended

It says boot device not found and we have done everything that website asked us to .

1 REPLY 1
HP Recommended

Hi @GOWTAM_KRISNA,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

The "Boot Device Not Found" error typically indicates that the computer is unable to detect a bootable device. This issue can arise due to various reasons such as an unstable connection to the hard disk, or if the storage device cannot find Windows. Here are some steps and a video resource to help you troubleshoot and resolve this error.

 

Check BIOS Settings:

  • Restart your computer and enter the BIOS setup by pressing the appropriate key  F2 during startup.
  • Verify that the hard drive is recognized in the BIOS.
  • Check the boot order to ensure the correct drive is set as the primary boot device.

Inspect the Hard Drive:

  • Power off your computer, unplug it, and open the case.
  • Ensure all cables connecting the hard disk are secure.
  • If possible, try connecting the hard drive to a different port or use different cables.

Run a Diagnostic Test:

  • Use the HP Diagnostics tools available in the BIOS to check the health of the hard drive.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

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