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HP Recommended
HP Pavilion Gaming - 15-dk0268tx
Microsoft Windows 11

When i switch on my laptop only the keyboard lights are on and the screen lightup only but laptop doesn't start i wait for about 2 min but when i powershut down it and then again boot it for second time then it works. Anyone telle what is happening my drivers , BIOS are upto date .

1 REPLY 1
HP Recommended

Hello @karansaini 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Follow the HP standard procedures:

(1https://www.youtube.com/watch?v=sj6kYmT7GLs

(2https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

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In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
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