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Alex_2kGeorge
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Bootup taking long

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HP Pavilion Gaming Laptop 15-ec0xxx
Microsoft Windows 10 (64-bit)

My laptop takes some time to bootup. It didn't have this problem but recently after a few windows updates, I am experiencing this problem. How do I solve this issue?

3 REPLIES 3
Echo_Lake
HP Support Agent
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@Alex_2kGeorge

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Alex_2kGeorge
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Thank you for your reply. But this solution is not of much use. The problem still exists.

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Echo_Lake
HP Support Agent
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@Alex_2kGeorge

Thank you for posting back. 

 

Let's run the HP PC Hardware Diagnostic tests to determine whether the computer is functioning properly.

HP Hardware Diagnostic image

  • 1. Click on Download button and install the latest HP PC Hardware Diagnostics.

    Download

  • 2. After Installation, select Start from your PC, and then under All Apps, select HP Help and Support, then HP PC Hardware Diagnostics Windows.
  • 3. The app opens to the main menu. Click computer is slow.
  • 4. From the component test menu, select Processor test and start the test.
  • 5. If the hardware test Passed, it indicates there is no Hardware Failure. In case, the test Failed, it will display an error code.

For more information on HP PC Hardware Diagnostics: Click here >.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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