• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Thank you so much! I'll give it a try. I knew it happened after an update, but I had a couple updates that took place and I didn't know which one. Shame on HP! They were also trying to charge people to fix the issue when they are the ones that caused the issue - Insane! Thank you again!!

HP Recommended

I'm having this same issue on my HP Omen 15!!!! Very annoying when playing games such as valorant where the caps lock key is held down to view the in-game map. Terminating the hp system event utility also seems to be a temporary fix for me. Hoping for a permanent fix soon...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.