CPU SPEED DROPS RANDOMLY

[RianNarayana11]

hellow guys,i have some problem here,soo here is it

when im playing games,my cpu run at 3,2+ ghz which is it good,but after 10 minutes its droping to 0,8 ghz and back to 3,2 ghz

i have try many things

-reinstall windows

-update driver

-undervolt

-nvidia 3d

and many more

i rlly need ur help ;D

thats it guys i hope u guys can help me

[The_Fossette]

@RianNarayana11,

Welcome to the HP Support Community!

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

If you continue facing the issue, run a system test following the steps in the below article.

https://support.hp.com/in-en/document/c04499777

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[RianNarayana11]

THX FOR THE REPLY BTW, SO FAR ITS BETTER,BUT THE CPU SPEED KEEP DROPING , EVEN THO ITS BETTER THAN BEFORE

DO U HAVE ANY IDEA FOR FIX IT AGAIN?

[The_Fossette]

@RianNarayana11,

I recommend you perform a reset on the computer following the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c04742289

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[RianNarayana11]

thx for reply,but its not working 😕 , the cpu speed keep drops randomly , nothing change

any solution?

[The_Fossette]

@RianNarayana11,

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!